We answer all your questions
Explore our frequently asked questions to find the answer you’re looking for.
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I don’t remember my access code or box
During office hours, you can contact your centre’s Store Manager by calling 900 251 900.
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I need a copy of my invoices
To request a copy of your invoice, call your centre directly on 900 251 900, or fill out the following form.
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How far in advance should I give notice of departure?
Notice of departure must be given to the centre 15 days in advance, either by calling 900 251 900 or by filling out the following form. If your storage room is larger than 20 m2 you must notify us 30 days in advance of your departure.
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I need directions to reach a centre
For the addresses of our centres and instructions on how to reach them, please consult your centre’s file.
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I need a copy of my contract
To request a copy of your contract, call your centre directly on 900 251 900.
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I need clarification on a charge/invoice
For any invoice or collection issues please contact your centre by calling 900 251 900.
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I need to change boxes, what should I do?
No problem, at Bluespace you can change your space to meet your needs. To check availability, please contact your centre directly by calling 900 251 900.
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Will Bluespace take care of putting my belonging into my box?
No. This service is available for an additional fee. If you’d like a quote for putting your belongs in or removing them from a storage room, please contact your centre’s Store Manager.
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Where can I find information on storage room pricing?
Storage room pricing depends on the space you need, the centre you want and the location of the storage room within the facility itself. It is best to visit your nearest centre or contact our advisers on 900 250 900 so we can prepare a quote tailored to your space needs.
